Campus Operations & Safety Specialist (Part-Time)

University of Western States•Portland, OR

2d•Onsite

About The Position

The Campus Operations & Safety Specialist provides flexible, cross-trained coverage across the Operations team's safety, front desk, and event-support functions. This position is designed to fill in across the duties of the Campus Operations & Safety Coordinator, the Campus Safety Specialist, and the Campus Operations & Safety Specialist I roles, with particular emphasis on evening, weekend, and event coverage. This person will patrol campus grounds and buildings, respond to safety and security concerns, and support campus events through setup, monitoring, and breakdown. The role also provides front desk coverage — greeting and directing visitors, answering phones, and supporting parking, badge, and mail operations — and documents incidents and concerns for Operations leadership. Scheduling is adjusted based on the campus event calendar, coverage needs during staff leaves and absences, and other operational priorities identified by the Campus Operations & Safety Manager.

Requirements

High school diploma/G.E.D. or equivalent work experience.
1+ years working in campus safety, security, customer service, or an office environment, and/or equivalent training.
Strong written and verbal communication skills.
Ability to problem-solve and work with multiple interruptions.
Ability to collaborate with others and provide excellent customer service.
Able to lift 50 lbs., stand for prolonged periods, and walk/patrol at a brisk pace.
Proficient in Office 365, Teams, and other software-based programs.
Availability to work evenings, weekends, and events as scheduled.

Nice To Haves

24+ college credits in a field related to campus safety.
CPR & AED certification.
3+ years operational experience at a university/college campus.
Emergency/crisis response planning and/or drill experience.
Experience with video surveillance software (Milestone) or access control software (Lenel).
Data analysis experience.

Responsibilities

Regularly patrol campus grounds, buildings, and facilities on foot or vehicle to ensure safety and security.
Act as a first responder to campus emergencies, including medical and security incidents; coordinate with local police, fire, and other emergency responders as appropriate.
Enforce campus policies and procedures related to safety and security; issue warnings and report violations to the appropriate authority.
Check doors and locks for proper operation; secure and lock buildings and windows as directed.
Investigate and report unusual, suspicious, or dangerous circumstances; complete incident reports and maintain logs, notifying Campus Operations and Safety leadership as appropriate.
Identify and report malfunctioning locks and other safety hazards in a timely manner.
Assist with emergency drills and support implementation of emergency action plans, including evacuation procedures.
Support campus events held during evenings and weekends, including setup (tables, chairs, equipment, signage) and breakdown/restoring rooms afterward.
Provide a visible safety presence and front desk/monitoring coverage for the duration of assigned events.
Assist event organizers and campus departments with operational needs during events.
Receive visitors at the front desk by greeting, welcoming, directing, and announcing appropriately.
Answer, screen, and forward incoming phone calls.
Provide excellent customer service to students, faculty, staff, and visitors.
Support the parking program, including assigning permits/badges, processing tickets, and distributing parking stickers and permits.
Assist in processing and distributing mail for campus departments, including accepting, sorting, and tracking incoming and outgoing mail and packages.
Create requisitions, receipts, and supplier invoices for vendors and contractors as needed.
Assist the Operations team with reports, communications, and other administrative tasks.
Perform other duties included in the Campus Operations & Safety Coordinator, Campus Safety Specialist, or Campus Operations & Safety Specialist I position descriptions, as assigned.