Campus Hospitality Meeting & Event Specialist

Unum • Portland, ME

1d • Onsite

About The Position

When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! Unum is seeking a Campus Hospitality Meetings & Events Specialist to join our Facilities team. This role supports the delivery of seamless, well-organized, and people-focused meeting and event experiences across our campuses. The specialist provides hands-on coordination, scheduling, and operational support to ensure employees can connect and collaborate effectively. We are looking for a creative, innovative thinker who can bring fresh ideas and an “outside-the-box” approach to enhancing the campus experience. This individual will play a key role in delivering high-quality meeting and event experiences while helping to evolve and elevate Unum’s campus hospitality strategy and employee engagement.

Requirements

• Bachelor’s degree (or equivalent experience) in hospitality, business, communications, or related field
• Experience in administrative, scheduling, or operational support
• Proficiency in Microsoft 365 tools
• Strong communication skills and customer-service mindset

Nice To Haves

• 5+ years in hospitality or related field
• Corporate environment experience
• Experience supporting large-scale meetings or events
• Familiarity with booking/workplace management platforms
• Exposure to process improvement or technology initiatives
• Creative, solutions-oriented thinker

Responsibilities

• Coordinate and manage meeting and event reservations using campus booking platforms
• Serve as the primary point of contact for scheduling support, guidance, and troubleshooting
• Monitor booking systems to ensure accuracy, availability, and effective space utilization
• Escalate scheduling conflicts, service issues, and system outages as appropriate
• Support administration, maintenance, and continuous improvement of meeting and event systems
• Assist with implementation, testing, and documentation of hospitality tools and processes
• Contribute to a streamlined, “one-stop-shop” meeting and event experience
• Ensure alignment with established service standards, guidelines, and processes
• Provide logistical coordination for onsite meetings, employee programs, and campus events
• Support event setup, execution, and day-of onsite coordination
• Partner with service providers for catering, room setup, and AV needs
• Identify operational challenges and recommend improvements
• Gather feedback and identify trends to enhance meeting and event experiences
• Support basic tracking and reporting to improve service delivery and consistency
• Occasional support outside standard business hours for events
• Deliver a high-quality, service-oriented experience for all campus meetings and events
• Manage multiple priorities in a fast-paced, dynamic environment
• Collaborate with internal stakeholders and external vendors to ensure seamless execution
• Maintain strong attention to detail across scheduling, logistics, and operations
• Adapt to evolving tools, processes, and business needs
• Contribute to continuous improvement and innovation in campus hospitality services

Benefits

• Award-winning culture
• Inclusion and diversity as a priority
• Performance Based Incentive Plans
• Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
• Generous PTO (including paid time to volunteer!)
• Up to 9.5% 401(k) employer contribution
• Mental health support
• Career advancement opportunities
• Student loan repayment options
• Tuition reimbursement
• Flexible work environments
• Healthcare benefits (health, vision, dental)
• Insurance benefits (short & long-term disability)
• Performance-based incentive plans
• Paid time off
• 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees