Campus & Community Resource Manager

Texas A&M University System • Killeen, TX

2d • Onsite

About The Position

The Campus & Community Resource Manager, operating under general supervision, plays a pivotal role in fostering a supportive environment by connecting students to essential services & community resources. The role involves collaboration with various university offices, programs, and local community services to address students' quality of life and basic needs concerns. The manager ensures compliance with Section 504 of the Rehabilitation Act and The Americans with Disabilities Act and serves as a liaison between students and local/state agencies, facilitating access to services that address a myriad of student social service concerns including economic disadvantages, homelessness, food insecurity, legal issues, medical, safety, and wellness concerns. A Presidential Proclamation issued on September 19, 2025, imposes a $100,000 fee on all new H‑1B petitions filed after September 21, 2025, and Texas A&M University–Central Texas will not pay this fee. Additionally, a moratorium issued by Governor Abbott on January 27, 2026, restricts the filing of new H‑1B petitions unless approved by the Texas Workforce Commission. Accordingly, if you will now or in the future require sponsorship for employment visa status this moratorium may affect our ability to employ you should you be selected as the final candidate. Applicants must be authorized to work for any U.S. employer.

Requirements

• Bachelor’s degree or equivalent combination of education and experience.
• Five years of program administration experience.
• Knowledge in the review of psychological and/or psycho-educational assessments and medical documentation
• Knowledge of word processing, spreadsheet, and database applications.
• Ability to implement and manage new programs.
• Ability to multitask and work cooperatively with others.
• Ability to adhere to ethical standards and ADA laws and regulations.
• Ability to work with sensitive information and maintain confidentiality.
• Sensitivity to the needs of at-risk student populations.
• Applicants must be authorized to work for any U.S. employer.

Nice To Haves

• Master's degree in a relevant field (Social Work, Counseling, Public Administration, etc.).
• Experience in community outreach, social services, or related fields.
• Strong interpersonal and communication skills.
• Familiarity with budget management and program evaluation.
• Previous experience in event planning and coordination is a plus.

Responsibilities

• Supervises the Accommodations & Community Access Coordinator.
• Ensures requests for accommodations as defined by Section 504 of the Rehabilitation Act and Americans with Disabilities Act (ADA) are reviewed and assessed.
• Informs students of their rights, responsibilities, resources, and options.
• Provides opportunities for awareness of Section 504 requirements for the University.
• Addresses and seeks resolution of complaints by students, staff, and faculty.
• Stays current regarding changes in student affairs, disability issues, higher education counseling, and legal issues.
• Provides assistance with technological needs of the Access & Accommodations Office.
• Reviews and updates relevant web pages and resources.
• Prepares and maintains service contracts.
• Facilitates student access to legal, medical, financial, health, educational, and state support services.
• Provides oversight of the campus pantry and financial literacy initiatives.
• Serves as a liaison for Pregnant and Parenting Students as well students formerly or currently in Foster Care.
• Establishes case files.
• Tracks and addresses requests for support and accommodations and support, refers students to internal and external services, and assists in removing barriers.
• Collaborates with internal and external stakeholders to engage with the surrounding Greater Killeen communities, city programs, offices, and organizations to exchange ideas, enhance services, and expand TAMUCT community resource relations.
• Develops and maintains relationships with stakeholders, fostering partnerships across the university to support student needs.
• Plans, implements, and evaluates programs, activities, events, and initiatives as part of the Continuous Quality Improvement Program.
• Compiles data and completes monthly reports and institutional effectiveness plans/reports.
• Conducts annual retention analysis to gauge student success.
• Assists in the procurement of grants that connect students to resources and student success.
• Tracks, documents and reports monthly on program status, student interactions, partnerships and programmatic engagements.
• Ensures that services are based on written procedures and guidelines.
• Prepares the annual budget proposals and monitors departmental spending.

Benefits

• The Texas A&M University System is committed to providing an educational and work environment that is conducive to the personal and professional development of each employee.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level