Camping Coordinator

Speedway Motorsports • Concord, NC

5d • Onsite

About The Position

This position is a part time role at Camping World Racing Resort. We are a fast paced campground located on the Charlotte Motor Speedway grounds that is open daily with over 350 full hookup campsites. You will be asked to provide excellent customer service to our guests by answering phones, making reservations, checking guests in, answering questions about the campground, and the speedway events. The position requires learning our software, some computer work and answering our web based phones. Part time role is limited to under 30 hours a week. This position is hourly. Occasional weekends, if needed.

Requirements

• Excellent customer service skills
• Ability to answer phones
• Ability to make reservations
• Ability to check guests in
• Ability to answer questions about the campground and speedway events
• Willingness to learn software
• Basic computer skills
• Ability to answer web-based phones

Nice To Haves

• Adopts a GLOBE mentality (Generously Lending Our Best Efforts)
• Productive and proactive self-starter
• Passionate about duties
• Willing to put forth extra effort to achieve excellence

Responsibilities

• Arrive and make sure you are logged onto the computers and ready to start work at the time assigned to you.
• Greet guests, distribute pertinent info for the reservation, guide guests to their assigned site and help enforce the rules and regulations of the campground.
• Answer the phones and provide superior customer service. Making reservations, providing clear and correct info to the caller, and making sure all the charges are correct and the reservation is complete.
• When a guest arrives, check them in, complete the paperwork, and make sure they know how to get to their site.
• Report and assist the Camping Operations Manager as needed.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed