Campground Ranger

Catalina Island Company•Two Harbors, CA

12d•Onsite

About The Position

The Campground Ranger provides exceptional customer service to campground guests and visitors. This role involves patrolling and monitoring camps to ensure compliance with rules, performing minor maintenance and repairs, conducting campground checks, cleaning, and assisting with after-hours guest check-ins. The position is primarily outdoors, requiring work in local weather conditions.

Requirements

Must be at least 18 years of age.
Valid driver’s license and a clean driving record.
Ability to safely drive a vehicle.
Ability to walk up to one mile, across uneven terrain, on or off pavement, in both uphill and downhill conditions.
Ability to work outdoors in varied weather conditions.
Ability to lift up to 40 pounds.
Excellent organizational skills and attention to detail.
Ability to multitask and demonstrate follow-through in a timely manner.
Strong customer service and communication skills.
Ability to maintain professional, cooperative relationships with guests and co-workers.
Ability to observe and report safety issues, violations, and emergencies.

Nice To Haves

Experience in outdoor recreation or similar environments preferred.

Responsibilities

Clean restrooms, showers, campgrounds, picnic sites, and other facilities using approved methods.
Assist camp staff with processing campers and other visitor service functions.
Provide accurate information about camp rules, activities, and directions.
Collect fees using company cash-handling procedures.
Report complaints, safety issues, violations, and emergencies to the appropriate person.
Observe and report illegal, unsafe, or unusual activities.
Answer questions, give directions, and explain rules to visitors.
Offer assistance to campers within the scope of training and experience.
Maintain a professional, clean, safe, and welcoming campsite.
Perform daily campground checks and report findings.
Safely operate camp vehicles and follow safety procedures.
Provide excellent customer service to all clients.
Maintain cooperative relationships with the public and co-workers.
Transport campers’ gear and amenities to campsites.
Attend safety meetings and training sessions.
Wear and maintain appropriate safety equipment.
Keep work areas safe and clean.
Cleaning knowledge of communal areas using approved cleaning agents and methods.
Inspection and restocking of supplies.
Trash collection and disposal.
Minor repairs to facilities.
Groundskeeping: mowing, raking, clearing debris, and maintaining landscaping.
Handle deliveries and maintain vehicles.
Perform other duties as assigned.