KOA Campground Housekeeping

SIYEH DEVELOPMENT CORPORATION•Saint Mary, MT

23h•Hybrid

About The Position

The Housekeeping/Laundry team member helps maintain clean, sanitary, and welcoming facilities across the campground. This includes cabins, restrooms, public areas, and laundry operations. The role supports KOA’s mission to provide an exceptional guest experience through cleanliness, attention to detail, and friendly service.

Requirements

Ability to work independently and as part of a team.
Strong attention to detail and commitment to cleanliness.

Nice To Haves

No specific experience required for many KOA locations; a positive attitude and reliability are key.

Responsibilities

Clean and maintain camping cabins, deluxe cabins, and accommodation units.
Clean and style all rooms to KOA brand standards with attention to detail and within time requirements.
Refresh and replenish linens, amenities, supplies, and guest collateral.
Clean and maintain restroom and shower facilities and other public common areas (e.g., general store, laundromat).
Wash, dry, fold, and organize all cabin linens and towels.
Maintain stock of linen supplies and prepare baskets or kits for cabins.
Provide friendly and engaging service to all guests.
Address guest concerns, report issues to supervisors, and assist with resolving challenges.
Turn in lost and found items with proper documentation.
Follow KOA safety protocols, including appropriate use of cleaning chemicals and PPE.
Be aware of and follow bloodborne pathogen procedures.
Ensure adherence to KOA quality standards and health regulations.
Report maintenance concerns and complete basic maintenance requests when needed.
Communicate supply needs or damaged items promptly.
Assist in additional campground tasks such as RV site cleaning, trash removal, or store/office backup during busy periods.