Temp Campground Attendant

Dakota County•Lake Byllesby Campground, MN

2d•Onsite

About The Position

The Parks and Open Spaces Department is seeking temporary seasonal Campground Attendants to work various shifts between mid-April and late October, averaging 15-30 hours per week. This role is based at Lake Byllesby Campground in Cannon Falls, MN. Campground Attendants are crucial for providing outstanding customer service to park guests, assisting with reservations, check-ins, and sales. Responsibilities also include maintaining the cleanliness of the campground and its facilities through custodial work, such as cleaning restrooms, shower houses, campsites, and offices. The primary shift hours are available seven days a week between 9 a.m. and 8:00 p.m., including holidays. Dakota County is committed to fostering an inclusive and equitable working environment that reflects the diversity of the community it serves.

Requirements

18 years of age or older

Nice To Haves

Previous work or volunteer experience in parks, campgrounds, camping, or customer service/hospitality industry.
Campground/RV work experience
Park and/or recreation work experience
Customer service or hospitality experience in a park/recreation setting
Computer experience with a complex reservations software system.
Custodial and/or maintenance experience
Experience working with diverse populations

Responsibilities

Provide high-level customer service to ensure visitors receive accurate and appropriate information in a welcoming and timely manner.
Provide custodial and some maintenance services in a responsive manner, including but not limited to maintaining campground cleanliness, cleaning out firepits, and cleaning campground facilities including restrooms.
Provide support in the operation of the campground in accordance with applicable laws and regulations and the rules established by the Dakota County Parks Department.
Greet and interact with customers at assigned locations and facilities or over the phone. Quickly and competently facilitate their registration, fee collection, check-in, concession sales, and equipment rental.
Provide information about regional attractions, park facilities and rules.
Ensure the safety and security of the campground facility. Work with Park Patrol staff to educate guests about the campground rules and the Park Ordinance, enforcing the rules when necessary.
Follow cash handling and daily record keeping procedures.
Notify Park staff of facility repair, maintenance, and supply needs.
Comply with all operating policies and procedures established by Dakota County Parks Department.
Operate ATV, hand tools and other mechanical devices in a safe manner.
Perform other related duties as apparent or assigned.