Campaign Strategy Analyst

Accenture Federal Services•Washington, DC
•$57,300 - $115,800

About The Position

At Accenture Federal Services, our mission is to strengthen and safeguard the nation and improve lives through technology and ingenuity. We are a technology company within global Accenture, recognized as a Glassdoor Top 100 Best Place to Work. We foster a collaborative and caring community where individuals feel a sense of belonging and are empowered to grow, learn, and thrive through hands-on experience, certifications, and industry training. Join us to drive positive, lasting change that advances missions and the government forward.

Requirements

  • 1-3 years of experience in campaign planning or loyalty marketing
  • Experience with customer segmentation, personalization, and data-driven campaign strategies
  • Experience in campaign measurement, A/B testing, and data interpretation

Responsibilities

  • Support the development of campaign strategy briefs based on research, market insights, customer pain points, and client strategic priorities and development.
  • Support the development of customer engagement surveys to enrich our understanding of their journey and pain points.
  • Help develop and implement creative strategies that reimagine how to engage customers.
  • Support the development of a balanced mix of ad hoc and triggered campaigns, evolving the use of personalization, automation, and multi-touch journeys.
  • Work cross-functionally with PM, Analytics, Technology, and Creative teams to establish timelines to execute campaigns according to the annual campaign calendar.
  • Actively manage the quality control process of all creative assets, briefs, weekly status reports and client presentations.
  • Support the establishment of KPIs to measure for each campaign.
  • Support the definition of A/B testing approaches for email and phone scripts to optimize campaign engagement.
  • Track and incorporate testing insights into future campaigns briefs.
  • Support the development of monthly campaign reports and generate insights.
  • Support the development of weekly client-facing status reports.

Benefits

  • Accenture Federal Services offers a wide variety of benefits.
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