Campaign Specialist (Digital Ads Sales)

TeleperformanceToronto, ON
Hybrid

About The Position

In this role, you will partner with an assigned portfolio of new clients to help them develop their first online advertising campaigns with the opportunity of having a significant impact on their business. It is a target driven environment, where you will work towards individual targets and be part of a larger onboarding team. Teleperformance is a worldwide leader in client experience management and contact center business process outsourcing. With more than 500,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely.We also provide services in 300 languages and dialects. Ranked 11th in the world's Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work®; Best Employer certification earned in 64 countries covering more than 97% of the total workforce.

Requirements

  • Bachelor’s degree, College degree or equivalent Degree.
  • 1 year minimum experience in consultative Selling: managing a portfolio of customers, identifying customers/partners needs, focus on customer goals, results and clients satisfaction.
  • Strong desire to meet or exceed productivity, readiness, sustainability, and task points, compliance and customer satisfaction targets.
  • Strong verbal and written communication skills to pitch on the phone and compose compelling proposals.
  • Proven track record of target over achievement, strong sales attitude and desire to meet and overachieve multiple KPIs and Sales Quotas.
  • Knowledge of Google Ads or any Digital Marketing tool, understanding the synergy between different products, how to translate comprehensive marketing strategies into campaigns, and drive successful results.
  • Understanding of sales cycles including prospecting, communicating, negotiating and the ability to sell based on value, not price
  • Excellent verbal and written communication skills within required language(s)
  • Dependable, reliable with strong work ethic
  • Analytical and creative mindset, ability to solve problems
  • Proactive, organized, responsible, proven ability to work well with a team

Responsibilities

  • Pitch and impact assigned customers in accordance with training provided, standards and policies with a focus on deep level insights, customer success, upsell strategy, and strong relationship management.
  • Serve as a trusted consultant with customers to onboard, develop and optimize advertiser’s campaigns.
  • Interpret and develop business plans focused on driving customer goal achievement.
  • Hit productivity, upsell, and customer impact targets.
  • Handle a moderate volume of potential clients on a daily basis through outbound and inbound calls, aligning support with opportunities
  • Manage daily activities independently and proactively based on customer needs and incentives.

Benefits

  • Paid 4 weeks training
  • 2 weeks leave
  • Continuous learning through progressive training that is specific to your tenure and skills.
  • Competitive salary with incentive programs
  • Positive and supportive environment
  • Medical and Dental benefits
  • Employee Family Assistance Programs
  • Rewards & Recognition programs.
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