Campaign Program Manager

Neo4j

About The Position

Neo4j is the graph intelligence platform that transforms data into knowledge to power the next generation of intelligent applications and AI systems. It includes enterprise-ready knowledge graphs for accurate, explainable, and governed AI; the most comprehensive, trusted, and easy-to-deploy graph capabilities across any environment and data source; and an unmatched ecosystem trusted by 84 of the Fortune 100 and supported by the world’s largest graph community. Intelligence that works. Results that matter. Built to work everywhere and integrate with everything across every cloud for dynamic, personalized, and autonomous AI systems. We deliver quicker results, contextual knowledge, and solutions that impact customers and employees across the business. Our Vision: At Neo4j, we have always strived to help the world make sense of data. As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive. Campaign & Operations Management Own end-to-end campaign workflows from strategy brief to launch — translating briefs into structured project plans with clear owners, deadlines, and deliverable tracking across all activations Maintain near-term and quarterly visibility across active programs; proactively surface blockers, risks, and timeline slippage with proposed solutions for leadership Own and optimize project management tools, build campaign Standard Operating Procedure and playbooks, and maintain organized documentation across gDrive, DAM, and Slack so materials are audit-ready and easy to find, and structured for AI consumption, ensuring data integrity and naming conventions support automated workflows and tools Monitor the campaign production pipeline — tracking handoffs and friction points — and leverage AI and automation tools to streamline intake and cross-functional workflows Own day-to-day agency relationships — ensuring SOWs are executed and aligned with legal requirements before work begins, tracking spend against budget, and holding agencies accountable to deliverables, timelines, and quality standards Cross-Functional Coordination & Communication Serve as the primary operational partner for all campaign channel owners across Content, Product Marketing, Creative, Web, Paid Media, Marketing Ops, Communications, and Field Marketing — ensuring briefs are complete, deadlines are met, and ultimately aligned to the campaign strategy Proactively drive consistent stakeholder communications and run recurring status check-ins so both the working team and leadership have clear visibility into campaign health without having to chase it Strategy & Performance Bring a strategic lens to campaign planning — flagging opportunities in timing, sequencing, and momentum; identifying patterns across campaigns to inform how programs evolve Maintain real-time visibility into campaign health metrics (on-time delivery, cycle times, pipeline pacing) and coordinate with Strategy and Ops to ensure performance data flows into exec-level dashboards

Requirements

4–6+ years of experience in marketing operations, campaign management, or demand generation
Proven ability to own a project management tool and drive team adoption and accountability
Strong cross-functional communicator who closes the loop without being asked
Enough marketing fluency to make smart execution calls independently — and clear on when to escalate
Builder mindset — energized by designing processes, not just following them
Growth-oriented contributor who brings strategic instincts to the table — proactively flagging opportunities to optimize timing, approaches, and build bigger-picture outcomes.
Comfortable operating in fast-moving environments with some ambiguity, adjusting to business changes and challenges with flexibility

Nice To Haves

Experience with tools like Asana, Marketo, Tableau, Claude, ChatGPT, or other efficiency tools a plus

Responsibilities

Own end-to-end campaign workflows from strategy brief to launch — translating briefs into structured project plans with clear owners, deadlines, and deliverable tracking across all activations
Maintain near-term and quarterly visibility across active programs; proactively surface blockers, risks, and timeline slippage with proposed solutions for leadership
Own and optimize project management tools, build campaign Standard Operating Procedure and playbooks, and maintain organized documentation across gDrive, DAM, and Slack so materials are audit-ready and easy to find, and structured for AI consumption, ensuring data integrity and naming conventions support automated workflows and tools
Monitor the campaign production pipeline — tracking handoffs and friction points — and leverage AI and automation tools to streamline intake and cross-functional workflows
Own day-to-day agency relationships — ensuring SOWs are executed and aligned with legal requirements before work begins, tracking spend against budget, and holding agencies accountable to deliverables, timelines, and quality standards
Serve as the primary operational partner for all campaign channel owners across Content, Product Marketing, Creative, Web, Paid Media, Marketing Ops, Communications, and Field Marketing — ensuring briefs are complete, deadlines are met, and ultimately aligned to the campaign strategy
Proactively drive consistent stakeholder communications and run recurring status check-ins so both the working team and leadership have clear visibility into campaign health without having to chase it
Bring a strategic lens to campaign planning — flagging opportunities in timing, sequencing, and momentum; identifying patterns across campaigns to inform how programs evolve
Maintain real-time visibility into campaign health metrics (on-time delivery, cycle times, pipeline pacing) and coordinate with Strategy and Ops to ensure performance data flows into exec-level dashboards

Benefits

US employees are eligible for a stock option grant and certain roles are eligible for an annual bonus.
Employees in this position are also eligible to participate in the Company’s standard benefit programs, which currently include the following: medical, dental, and vision benefits, 401(k), paid time off, and certain leaves of absence.

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