Camp Facilities Supervisor

Under Canvas Inc.•Big Water, UT

7d•$20 - $22•Onsite

About The Position

Ensuring that the glamping locations are operational, safe, functional, and well-maintained so that guests can fully utilize and enjoy all of the amenities. Situated just minutes away from some of the country’s most popular national parks, our locations range in size from 40-100 glamping tents, many of which have their own showers, toilets, and wood burning stoves. The sites can also include a laundry facility, restaurant, communal bathhouses, storage areas, well houses, woodshed, and team member housing (either on or off site). The Facilities Supervisor is the on-site maintenance expert, overseeing, training, and performing maintenance tasks with the Facilities Team.

Requirements

High School Diploma or GED
Experience as maintenance technician minimum of 2 years with at least 1 year of supervisory experience
Experience in infrastructure systems including plumbing, septic, gas, electrical, generators, landscaping, road maintenance, and water/well maintenance
Provide input and assist GM in annual build of maintenance department budget
Competently perform duties in absence of GM and AGM
Demonstrated commitment to delivering high quality customer service
Goal-oriented, results-driven, strong interpersonal and communication skills
Communicate in a clear and professional way
Interact with a friendly, enthusiastic, positive attitude
Demonstrate sound judgement, follow direction, and take decisive appropriate action
Learn, embrace, and train team on company policies, practices, and procedures
Strong organizational skills to execute and prioritize multiple tasks
Ability to work independently and meet deadlines on assigned projects
Proficiency in Microsoft Office Suite
Participate in educational and training opportunities
This position requires the individual to wear and work in personal protective equipment, when applicable.
This position requires that the individual be able to lift a minimum of 45lbs independently.
Ability to work in extreme weather conditions including but not limited to heat, cold, rain, snow, humidity, and wind.
This position is contingent upon the satisfactory completion of a background check and/or motor vehicle records check, if requested by Under Canvas.

Responsibilities

Think critically to respond and react quickly to ever changing situations on property
Able to problem solve to resolve issues safely and efficiently
Deliver clear expectations to the team in all operational areas
Professional in all internal and external communications
Help and support guest and team member issues quickly and efficiently
Interview and collaborate with GM on hiring of Facilities team members
Participate in delivery of performance reviews for team members
Deliver corrective actions to team members
Prioritize goals and delegate tasks on a regular basis for facilities staff while working in conjunction with the camp General Manager
Able to run the camp and work independently with minimal oversight in the event the GM or AGM are unavailable
Find ways to streamline processes to maximize efficiency and resource use
Establish and maintain relationships with local businesses and communities
Be growth oriented
Evaluate, develop, and report on NPS and eNPS action plans
Maintain the departmental budget by managing Facilities’ purchases and updating checkbook of operating expenses to match business needs and to meet monthly and yearly financial goals
Oversee and perform routine and preventative maintenance for all aspects of the property including infrastructure elements, tents, and maintenance equipment
Perform key tasks in planning of capital purchases and projects throughout the year
Create synergy across property departments through strong leadership
Meet with team members to support their growth and development
Create positive work environment that is guest-focused
Ensure that all camp-level SOPs and expectations are implemented, updated, and maintained
Collaborate with other members of camp management and the corporate team
Assist with maintenance needs for staff housing as needed
Prioritize tasks effectively
Participate in camp level and company-wide meetings
Submit high quality work products in a timely manner
Promote company sustainability initiatives
Other duties as assigned