Steve & Kate's Camp Director (Fremont)

Bright Horizons•Fremont, CA

9d•$72,500 - $79,500•Onsite

About The Position

A S&K Camp Director is responsible for all aspects of planning and executing an innovative, kid-centric summer day camp, as well as other seasonal break programs and pop-up childcare events throughout the year. This role involves developing and implementing local marketing initiatives; establishing and building relationships with hundreds of camp families; recruiting, hiring, training and leading seasonal teams, and; overseeing logistics, compliance, operations and inventory management for the programs they manage. Successful Camp Directors will create a dynamic, inclusive and growing camp community for campers, staff and families and deliver phenomenal programs for kids, while ensuring safety, operational efficiency and profitability. This position is onsite at our Fremont, California camp location. Bright Horizons is a leading education and care company that helps employees thrive at work and at home by partnering with employers to offer high-quality child care, elder care, and educational support. Our workplace reflects this commitment—with collaborative environments, meaningful benefits, and a culture that supports both career growth and personal well-being. Whether you’re caring for children or powering the systems and partnerships that make it all possible, at Bright Horizons, you’re the difference.

Requirements

3 years Admin or Supervisory Experience in a Camp, Education or Childcare setting required
Past management or leadership experience is required; experience hiring and managing teams of 5 or more staff is strongly preferred.
During camp programs, Director is expected to be on-site. When camps are not in session, most planning work can be done remotely, but Directors are expected to be actively marketing, recruiting staff and promoting camp in their community.
On-site management at camp can be physically demanding, with extended periods of time on your feet, outside and occasional activity requiring physical exertion.
At this time, Bright Horizons will not sponsor an applicant for employment authorization/visa for this position.

Nice To Haves

Bachelor's Degree preferred
Would relevant experience be considered in lieu of applicable degree? Yes

Responsibilities

Responsible for all stages of the employee life cycle for seasonal teams of up to 30: attraction, recruitment, onboarding, development, retention and separation.
On-site manager responsible for all facets of a day camp that runs 9-10 weeks, with an average of 150 campers per day generating 6-7 figure revenue; also responsible for managing other holiday break programs (winter and spring) and pop-up child care events at school and day care facilities in their community.
Handles crisis, emergency, behavioral and medical response as needed when issues come up at camp or in other childcare settings.
Manages all customer contact for their programs, including responding to email and phone inquiries in a timely fashion, providing exceptional customer service, and handling sensitive and escalated matters for hundreds of prospective and attending camp families.
Develops relationships with local schools, PTAs, businesses and other organizations to create promotional opportunities for the camp by offering cash, in-kind donations and camp services / programming in exchange for marketing.
Leads online and in-person promotional events and presentations for prospective families regularly throughout the pre-season.
Manages compliance processes and ensures implementation of company, city and state required policies for camps and/or childcare facilities as applicable to their locality.
Manages a six-figure budget for personnel, food and programming.
Oversees all logistics and inventory management functions for hundreds of items valued in excess of six-figures, which are needed to run camp programs.
Manages relationship with host school that rents out facility where camp runs; also responsible for overseeing janitorial arrangements, security and site planning to ensure sanitary, safe and smooth operations.
Negotiates terms and manages relationship with local vendors that provide food and programming for their camp.