Camera Technician

Polaris Software•Beverly, MA

1d•Hybrid

About The Position

Sitestream, a Polaris Software company based in Beverly, is an industry leader in automated traffic safety. The company’s mission is to elevate road safety for drivers and pedestrians in small to medium-sized cities across the United States. By working closely with communities and employing the latest and most effective safety strategies, Sitestream is equipped for the most complex traffic challenges. This is an exciting time to join Sitestream. We're seeking ambitious, forward-thinking individuals who are eager to make a real impact and grow their careers in a rapidly evolving industry. If you're ready to be part of a team that's shaping the future of public safety and compliance technology, we want to hear from you.

Requirements

3+ years of experience in traffic systems, ITS, field technology, or related technical environments
Strong troubleshooting and problem-solving skills in live operational environments
Ability to read and interpret technical drawings, site plans, and equipment documentation
Excellent organizational and communication skills
Comfortable working independently in field environments and managing competing priorities
Proficiency with standard computer applications and technical configuration tools
Valid driver’s license and ability to travel extensively

Nice To Haves

Experience working with traffic enforcement systems, ITS infrastructure, CCTV, or roadside technology deployments
Experience configuring and troubleshooting enforcement camera systems
Understanding of roadside construction and utility coordination
Familiarity with municipal and DOT approval processes
Experience working with subcontractors and field service providers
Knowledge of networking, communications equipment, and remote monitoring systems
Experience with calibration procedures and compliance documentation

Responsibilities

Oversee camera installations performed by subcontractors to ensure work is completed safely, correctly, and in accordance with project specifications
Provide on-site technical guidance and resolve field challenges relating to power, mounting, visibility, communications, roadway constraints, and environmental conditions
Coordinate with subcontractors, utility providers, municipalities, and project teams during deployments
Review proposed camera locations and provide technical recommendations to support approvals and operational effectiveness
Conduct site assessments and support pre-installation surveys
Configure and commission speed enforcement, red-light, and other automated traffic enforcement camera systems
Adjust camera settings and calibration parameters to ensure optimal image capture and enforcement performance
Monitor and optimize system performance based on environmental conditions including sunlight, glare, weather conditions, and traffic flow variations
Support testing, validation, and operational acceptance activities
Perform preventative maintenance and coordinate corrective maintenance activities
Manage recalibration activities and ensure systems remain compliant with local and state requirements
Diagnose and resolve hardware, software, communications, and operational issues in live environments
Respond to in-service operational issues and support ongoing system uptime and reliability
Maintain accurate records relating to assets, maintenance schedules, calibration status, and system performance
Work closely with camera manufacturers, suppliers, subcontractors, and service providers
Coordinate technical escalations and support issue resolution with vendors
Assist in evaluating new technologies, hardware improvements, and operational best practices
Collaborate with Project Managers and Operations teams during deployment and support phases
Assist with project scheduling, technical planning, and deployment readiness
Provide status updates and technical reporting to internal stakeholders and leadership
Support compliance with municipal, DOT, and state requirements