Camera Monitor ( Wednesday - Sunday 4:00 pm to 12:00 am For $20 an hour )

DEVELOPMENTAL DISABILITY CENTER OFOmaha, NE
Onsite

About The Position

The Camera Monitor / Quality Assurance Observer is responsible for overseeing live video feeds from all group homes to ensure staff are performing their duties in compliance with agency policies. This position plays a critical role in maintaining safe, clean, and professional environments for residents by monitoring staff conduct, identifying concerns, and providing timely feedback to both staff and administration.

Requirements

  • High school diploma or equivalent
  • Strong attention to detail and observational skills.
  • Excellent written and verbal communication skills.
  • Ability to remain objective, impartial, and professional at all times.
  • Comfortable addressing staff directly and providing corrective feedback when needed.
  • Proficiency with computer systems and basic reporting software.

Nice To Haves

  • Associate’s or Bachelor’s degree preferred.
  • Prior experience in quality assurance, compliance monitoring, security, or human services is strongly preferred.

Responsibilities

  • Observe live camera feeds across group homes during assigned shifts to ensure staff are engaged and following agency procedures.
  • Monitor staff compliance with professional standards, including appropriate use of time and minimal personal phone usage.
  • Ensure homes remain clean, safe, and orderly by conducting visual checks through camera monitoring.
  • Contact staff immediately when issues arise, providing direction for corrective action in real time.
  • Document daily activities, incidents, and observations in a detailed report for submission to administration.
  • Flag repeat offenders or ongoing concerns for administrative review and disciplinary consideration.
  • Track and maintain compliance records to identify patterns or areas for staff training and improvement.
  • Protect confidentiality of all video surveillance footage and uphold agency policies regarding privacy and security.
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