Camera and Access Technician

Alarm Detection Systems•Aurora, IL

4d•Onsite

About The Position

Where Technical Skills Build Lasting Careers. For nearly 60 years, Alarm Detection Systems, Inc (ADS) has helped businesses and homeowners protect what matters most through industry-leading security, video surveillance, access control, fire alarm, and other life safety solutions. We're looking for an experienced Camera and Access Technician who enjoys technology, troubleshooting, and hands-on field work. In this role, you'll install, service, program, and maintain CCTV surveillance, access control, intercom, and related electronic security systems at customer locations. At ADS, our culture is built on five core values: Customer First – We put our customers at the center of everything we do. Do What You Say and Whatever It Takes – We honor our commitments and follow through. Embrace Change & Pursue Growth – We continuously learn, improve, and adapt. Be a Team Player – We collaborate, support one another, and succeed together. Care About People – We genuinely care about our employees, customers, and communities. As a Camera and Access Technician, you'll have the opportunity to work with a variety of electronic security technologies while continuing to strengthen your knowledge of networking, IP-based cameras, access control, video management software, and system troubleshooting. You'll work across different customer environments and technical challenges, giving you opportunities to continue developing your skills rather than doing the same work every day. This is a field-based role that's ideal for someone who enjoys solving technical challenges, and seeing the results of their work firsthand.

Requirements

High school diploma or equivalent required.
Minimum of 2 years of electronic troubleshooting experience required.
Minimum of 2 years of computer networking experience required.
Understanding of fundamental electronics principles.
Knowledge of computer networking, routing, switching, and LAN topologies.
Experience configuring and troubleshooting IP-based cameras, access control systems, and related software.
Ability to read blueprints, wiring diagrams, schematics, and technical documentation.
Experience using digital and analog Volt/Amp/Ohm meters (VOMs) and other diagnostic tools.
Valid driver's license and ability to maintain an insurable driving record.
Must be able to obtain a Permanent Employee Registration Card (PERC) through the Illinois Department of Financial and Professional Regulation.
Ability to participate in the department's on-call rotation.
Climbing ladders and operating boom/platform lifts.
Working at heights of up to 50 feet on ladders or boom/platform lifts.
Lifting and carrying 50–75 pounds.
Pushing and pulling 50–75 pounds.
Using hand tools, diagnostic equipment, and electronic equipment.
Driving between customer locations throughout the workday.
Working indoors and outdoors in varying and sometimes extreme temperatures.
Working in environments ranging from offices to plants and manufacturing facilities.
Following customer-specific safety requirements, which may include steel-toed boots, hair or beard nets, and specialized safety training.

Nice To Haves

Electronics and/or computer training highly preferred.

Responsibilities

Install, maintain, troubleshoot, and repair CCTV surveillance, access control, intercom, and related electronic security systems.
Configure, program, and test IP cameras, access control panels, video management software (VMS), and related system components.
Diagnose equipment and system issues using manufacturer specifications, diagnostic equipment, and your technical expertise.
Perform functional testing, inspections, and system commissioning to verify proper system operation.
Troubleshoot networking and connectivity issues related to electronic security systems.
Read and interpret blueprints, wiring diagrams, schematics, and technical specifications.
Educate customers on the proper operation and basic maintenance of their security systems.
Document service activities, repairs, programming changes, and customer interactions accurately.
Coordinate with customers, dispatch, project managers, and other ADS departments to complete work efficiently and resolve service issues.
Maintain company tools, equipment, vehicle, and inventory in a safe, organized, and professional manner.
Follow company safety procedures, installation standards, and applicable industry codes and regulations.
Participate in an on-call night rotation based on department staffing.