Remote CAM ServiceNow Integration Lead (VA ESOM)
Kentro•UNAVAILABLE, UNAVAILABLE
•Remote
About The Position
Kentro is hiring for a Remote CAM ServiceNow Integration Lead to support the VA ESOM contract. The ServiceNow Integration Lead is responsible for integrating CAM activities across the broader ServiceNow ecosystem — HAM, SAM, and CMDB — to streamline workflows, eliminate duplicate effort, and surface automation opportunities. The Lead executes the Phase I ServiceNow Ecosystem Assessment, drives ServiceNow Integration in Phase II, and optimizes the integration in Phase III. This position can be performed remotely within the United States and will support Eastern Time working hours.
Requirements
- Bachelor's degree in Computer Science, Information Systems, or related field.
- 8 years of Progressive Experience
- 5+ years of ServiceNow development experience, including scripting, business rules, and UI configuration.
- Hands-on experience with ServiceNow Performance Analytics and Reporting.
- Working knowledge of the ServiceNow GRC, IRM, or CAM data model.
- Familiarity with cybersecurity KPIs and ATO/RMF metrics.
- ServiceNow Certified System Administrator (CSA).
- US Citizen or Lawful Permanent Resident (Green Card)
- Willing and able to obtain and maintain Public Trust Clearance
- Must meet updated ID requirements: https://www.gsa.gov/technology/it-contract-vehicles-and-purchasing-programs/federal-credentialing-services/get-appointment-help/bring-required-documents
- If you do not currently meet the ID requirements outlined, you must be willing and able to update your current forms of ID in a timely manner to complete the suitability process successfully.
Nice To Haves
- ServiceNow Certified Application Developer or Certified Implementation Specialist – Risk and Compliance.
- Experience exposing ServiceNow data to Power BI or other enterprise BI tools.
- Background supporting federal or VA cybersecurity programs.
Responsibilities
- Design and develop ServiceNow Performance Analytics dashboards and native reports for ATO Managers, ISOs, the AODR, and program leadership.
- Configure and maintain the CAM Module to support evolving operational needs, including form changes, workflow refinements, and integration adjustments.
- Develop and maintain data integrations and exports from ServiceNow to Power BI in coordination with the Power BI Engineer.
- Maintain data quality, integrity, and lineage for CAM-related data; resolve data issues raised by ATO Managers or the AODR.
- Implement role-based access and data security controls within ServiceNow.
- Document development work, including data dictionaries, configuration changes, and reporting SOPs.
- Conduct ad hoc data analysis and ServiceNow scripting to support program decisions, audit responses, and risk reviews.
- Partner with the Business Analysts and Sr Cyber Security Engineer to translate process and inheritance logic into reportable metrics.
Benefits
- paid time off
- healthcare benefits
- supplemental benefits
- 401k including an employer match
- discount perks
- rewards
- education reimbursement for certifications, degrees, or professional development.
- flexibility for you to take a course, complete a certification, or other professional growth and networking.
- happy hours
- holiday events
- fitness & wellness events
- annual celebrations
- charity galas/events
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What This Job Offers
Job Type
Full-time
Career Level
Senior
