Sales - Inbound Call Transfer - Vacation Planner - Work From Home (Orlando Area)

Marriott Vacations Worldwide•Orlando, FL

13d•Hybrid

About The Position

At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly work environment with potential remote opportunities. As a Call Center Vacation Planner at MVW, you will assist in providing our customers and potential owners with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Requirements

Available to work various shifts, holidays, and both weekend days.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Must possess the ability to navigate multiple computer systems simultaneously, along with proficiency in reading, writing, and comprehension.
Must live in the Orlando, FL area.

Responsibilities

Communicate via telephone calls (Inbound Call Transfer) with customers and potential owners to sell preview package sales/tours, including explaining the opportunities available and answering questions.
Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for an MVW property.
Encourage guests or callers to purchase or schedule preview package sales/tours.
Explain details and requirements related to attending a sales presentation to potential owners.
Check the availability of accommodations and dates, including finding alternative dates or options if the first choice is not available.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Maintain confidentiality of proprietary materials and information.
Always follow company policies and safety procedures.