Call Center Triage Nurse (RN)
Deaconess Health System•Evansville, IN
•Hybrid
About The Position
A registered nurse who is responsible for triaging incoming calls from clients, assessing needs, giving appropriate clinical options, and facilitating referral to primary providers, specialists, healthcare facilities, and community resources. This nurse will also educate the caller regarding immediate care advice and preventative behaviors. Collaborates with other providers and disciplines to help triage.
Requirements
- Current compact licensure as a Registered Nurse required or licensure in IN and KY
- A minimum of three years of clinical experience in acute or ambulatory care services
Responsibilities
- Triaging incoming calls from clients
- Assessing client needs
- Giving appropriate clinical options
- Facilitating referral to primary providers, specialists, healthcare facilities, and community resources
- Educating the caller regarding immediate care advice and preventative behaviors
- Collaborating with other providers and disciplines to help triage
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
