Call Center Specialist II
Lunds & Byerlys•Saint Louis Park, MN
•$15 - $19•Onsite
About The Position
Lunds & Byerlys is currently hiring for a vibrant and outgoing part-time Call Center Specialist II to create a sensational shopping experience for our customers! This position works a part-time schedule and earns a competitive wage of $15.00-$19.00. We operate 7 days/week and are open from 6:00am-10:00pm. SHIFTS AVAILABLE: 9:00am-2:00pm, 1:00pm-9:00pm.
Requirements
- High school diploma or equivalent
- Two or more years work experience within the related technical/functional work area
Nice To Haves
- Team player - steps in to assist when and where as needed
- Respectful - empathetic and appreciative of our customers and team
- Innovative - implements trending and forward-thinking retail solutions
- Hospitable - provides a friendly face and welcoming environment
Responsibilities
- Provide excellent customer service by greeting and assisting customers
- Communicate with customers via phone and email, answering product, order, and food-related inquiries accurately
- Address and resolve customer complaints professionally, following company policies or redirecting to the appropriate department
- Manage multiple customer interactions efficiently, ensuring timely resolution while maintaining service standards
Benefits
- Flexible scheduling
- PTO (paid time off)
- Pay on demand
- 401(k) and employer matching after 1 year
- Tuition reimbursement and scholarships
- 10% employee and family discount
- Ongoing trainings and leadership development opportunities
- Community and volunteer programs
- Employee referral bonus
- Product samplings
- Chance to be nominated as a brand champion!
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
High school or GED
