Call Center Specialist I

Lunds & Byerlys • Saint Louis Park, MN

7d • $18 - $21 • Onsite

About The Position

Lunds & Byerlys is currently hiring for a vibrant and outgoing part-time Morning Call Center Specialist II to create a sensational shopping experience for our customers! This position works a part-time schedule and earns a competitive wage of $18.00-$21.00. We operate 7 days/week and are open from 6:00am-10:00pm. For this position the employee would be scheduled a range of shifts between Monday through Thursday 9:00am-2:00pm.

Requirements

• High school diploma or equivalent
• Two or more years work experience within the related technical/functional work area

Nice To Haves

• Team player - steps in to assist when and where as needed
• Respectful - empathetic and appreciative of our customers and team
• Innovative - implements trending and forward-thinking retail solutions
• Hospitable - provides a friendly face and welcoming environment

Responsibilities

• Provide excellent customer service by greeting and assisting customers
• Communicate with customers via phone and email, answering product, order, and food-related inquiries accurately
• Address and resolve customer complaints professionally, following company policies or redirecting to the appropriate department
• Manage multiple customer interactions efficiently, ensuring timely resolution while maintaining service standards

Benefits

• Flexible scheduling
• PTO (paid time off)
• Pay on demand
• 401(k) and employer matching after 1 year
• Tuition reimbursement and scholarships
• 10% employee and family discount
• Ongoing trainings and leadership development opportunities
• Community and volunteer programs
• Employee referral bonus
• Product samplings
• Chance to be nominated as a brand champion!

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED