Call Center Service Representative - Remote (9:00 am-5:30 pm) - NV– June 17, 2026

Zions Bancorporation•Las Vegas, NV

2d•Remote

About The Position

We are transforming what it means to work for a financial institution. Our people are what set us apart and make us great. Together we are building a culture that values diversity, celebrates growth, and creates a place of belonging for all our team members. We are committed to helping our people grow, develop, and advance in their careers - 33% of our job openings are filled by internal candidates. Our Workforce of the Future, Diversity, Equity, and Inclusion (DEI) programs, and Up-Skilling initiatives will open doors for you to build your network across the organization, strengthen your technical and soft skills, and give you opportunities to volunteer in the local communities that we serve. We believe that investing in your success and well-being is an investment in our customers and our business. Your Purpose: Help every customer feel valued by your words and actions Inspire our customers to tell someone about their positive experience Deliver meaningful solutions for our customers through inbound phone interactions Seek to add value to each customers’ experience by sharing your knowledge of our products and services Develop your skills and knowledge in technology, banking, and leadership to help grow your career Build meaningful relationships with our customers

Requirements

You must live within 90 miles of a NV location
Passion to serve others, learn continuously, and contribute positively to our culture
Enjoy interacting with customers using your outstanding communication skills
Experience helping customers solve problems, educate on products/services, and putting the customer first
Knowledge of various computer software, ability to navigate multiple systems, and strong keyboarding skills
High School diploma or equivalent

Nice To Haves

Knowledge of banking and financial services, a plus

Responsibilities

Help every customer feel valued by your words and actions
Inspire our customers to tell someone about their positive experience
Deliver meaningful solutions for our customers through inbound phone interactions
Seek to add value to each customers’ experience by sharing your knowledge of our products and services
Develop your skills and knowledge in technology, banking, and leadership to help grow your career
Build meaningful relationships with our customers

Benefits

Medical, Dental and Vision Insurance - START DAY ONE!
Life and Disability Insurance
Paid Parental Leave
Adoption Assistance
Health Savings (HSA)
Flexible Spending (FSA)
Dependent care accounts
Paid Training
Paid Time Off (PTO)
11 Paid Federal Holidays, and any applicable state holidays
401(k) plan with company match
Profit Sharing
Mental health benefits including coaching and therapy sessions
Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire
Employee Ambassador preferred banking products
Monthly contests to keep things fun and rewarding
Professional development/leadership development opportunities