Call Center Service Banker
HNB National Bank•Hannibal, MO
•Onsite
About The Position
Responsible for responding to inbound inquiries and requests; provides requested customer service information and utilizes opportunities to cross sell additional products and services; conducts research and resolves the customer’s retail banking problems.
Requirements
- Ability to sit and talk or hear.
- Ability to frequently stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop or kneel.
- Ability to occasionally lift and/or move up to 25 pounds.
- Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Responsibilities
- Telephone Customer Service Support
- Traveler Notification
- CIP Verification
- Garnishment Processing
- ODP Letter Processing
- Cashier Check Verification
- Debit Card Transaction Research and Support
- Internet Banking Resets
- Debit Card Disputes
- Teller Backup
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
