Call Center Scheduler- Medical Office, Las Vegas, Nevada
About The Position
At Hera, we believe women’s healthcare deserves higher standards where value is placed on the quality of care provided, and the best patient outcomes are achieved. We believe by focusing on data-driven and sustainable ways of optimizing outcomes within a culture that promotes evidence, collaboration and leadership we can and will achieve better healthcare for women and babies. My OBGYN, a Hera affiliate, is a medical practice in Las Vegas dedicated to providing exceptional patient care. We are committed to delivering high-quality healthcare services in a compassionate and efficient manner. As part of our team, you'll have the opportunity to contribute to improving the health and well-being of our community. We are seeking a Call Center Scheduler for heavy phone traffic.
Requirements
- Strong communication and multitasking
- Experience in a medical call center preferred
- Ability to work in a fast‑paced environment
- Medical office experience preferred
Responsibilities
- Handle heavy inbound call volume
- Schedule, reschedule, and cancel patient appointments
- Assist with patient concerns related to referrals, medications, and results, delegating appropriately
- Document all calls accurately
- Support clinic operations by ensuring patients are routed correctly
Benefits
- Competitive compensation
- Full benefit package
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
