Call Center Scheduler - Internal Medicine - Full Time - Days - 8hr Covina
Emanate Health Foothill Presbyterian Hospital•Covina, CA
•Onsite
About The Position
To provide scheduling appointments at the appropriate clinics. This position also provides documentation support, communications enhancements and other support activities in maintaining the coordination of patient care.
Requirements
- High School Diploma or equivalent preferred
- Minimum of one year experience with a multi-line telephone system
- Customer service skills required for responding appropriately to patients, families, physicians and agency staff
- Ability to transcribe and relay accurate messages on a timely basis
- Knowledge of grammar usage, punctuation and style
- Computer skills required
- Excellent customer service skills required
Nice To Haves
- Bilingual in Spanish preferred
- Clinic experience preferred
- Medical terminology preferred
Responsibilities
- Scheduling appointments at the appropriate clinics
- Providing documentation support
- Communications enhancements
- Other support activities in maintaining the coordination of patient care
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
