Remote Call Center Sales Representative

The Sydney Call Centre • , NB

41d • Remote

About The Position

MCI is a rapidly expanding tech-enabled business services company with a significant call center presence and operations in multiple countries. We offer Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions for various industries including healthcare, retail, government, education, telecom, technology, e-commerce, and financial services. Our contact centers utilize both on-site and remote agents, employing advanced technologies to improve customer interactions, ensure scalability, and reduce costs. MCI is dedicated to creating a professional environment that supports career growth, continuous learning, and development within a globally growing, industry-leading organization. We are seeking motivated Remote Call Center Sales Representatives to join our expanding team. If you have a passion for sales, enjoy remote work, and are driven by achieving results, this is an excellent opportunity to advance your career in a supportive and rewarding setting. To be considered, a complete application on our company careers page, including all screening questions and a brief pre-employment test, is required.

Requirements

• Must be 18 years or older
• High School Diploma/GED
• 1-2 years of sales experience, preferably in a call center or remote setting.
• Strong persuasive and negotiation skills.
• Self-motivated with a results-oriented mindset.
• Excellent communication and interpersonal abilities.
• Must be authorized to work in the country where the job is based.
• Subject to the program and location of the position
• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint.
• Must be willing to submit to drug screening.

Responsibilities

• Make outbound calls to prospective customers and follow up on leads.
• Present and sell company products and services to new and existing customers.
• Achieve daily, weekly, and monthly sales targets.
• Maintain a high level of product knowledge to effectively address customer needs.
• Record all sales activities and customer interactions in the CRM system.
• Provide feedback to management on customer trends and market conditions.

Benefits

• Paid Time Off
• Paid holidays
• Supplemental health coverage through Blue Cross (for full-time employees)
• Life insurance options
• Accident and critical illness insurance
• Career Growth opportunities
• Paid Training
• Fun, Engaging Work Environment
• Casual Dress Code

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED