Walk in Event - Call Center Sales Agent
About The Position
Hilton Grand Vacations is hiring Call Center Sales Agents to join its Call Center Sales team. Agents are the first point of contact for guests called through the company’s partners, introducing discounted vacation packages and personalized vacation experiences. The role focuses on engaging guests, promoting mini-vacation packages across the resort portfolio, and converting conversations into sales in a fast-paced, high-volume call center environment. The company provides training in sales techniques, including handling objections and closing, and expects agents to share accurate information about resorts and offers. Compensation includes hourly base pay plus uncapped commission. The posting states average annual earnings of $65,000 or more and top-performer earnings of $85,000 or more. Additional earning opportunities include a PM shift differential, higher hourly pay for PM weekend shifts, a sign-on bonus of up to $2,500 (details available from a recruiter), and employee referral bonuses. Paid training lasts four weeks, Monday through Friday from 8 AM to 4 PM. Medical, dental, and vision benefits begin on day one; travel perks and resort discounts are also offered, with PTO after 90 days. The role offers potential career growth with a recognized global brand.
Requirements
- High school diploma or equivalent.
- Positive, customer-focused communication skills and an enjoyment of helping others.
- Strong multitasking skills and the ability to navigate multiple systems.
- Passion for sales and achieving goals.
Nice To Haves
- At least one year of sales or telesales experience.
- Call center or hospitality background.
- Proficiency with Microsoft Office, including Outlook and Word.
- Timeshare experience.
Responsibilities
- Connect with guests by phone and introduce personalized vacation experiences.
- Promote and sell mini-vacation packages across the resort portfolio.
- Use sales techniques to handle objections and close sales.
- Provide compelling and accurate information about Hilton Grand Vacations resorts and offers.
Benefits
- Paid training for four weeks.
- Medical, dental, and vision benefits beginning on day one.
- Travel perks and resort discounts.
- PTO after 90 days.
- Career growth opportunities.
- PM shift differential.
- Higher hourly pay for PM weekend shifts.
- Sign-on bonus up to $2,500; ask recruiter for details.
- Employee referral bonus opportunities.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
