Call Center Representative

United Prairie Bank•Mankato, MN
•$19 - $26•Onsite

About The Position

United Prairie Bank is hiring a Call Center Representative. This part-time position is located at one of our Minnesota branches, with work hours scheduled between 10:00 a.m. and 2:00 p.m., Monday through Friday. As a Call Center Representative, you will provide friendly and courteous support to our customers by answering account questions, resolving inquiries, and recommending solutions tailored to their financial needs via phone, email, and instant messaging.

Requirements

  • High school diploma or GED
  • 1+ years of banking experience required

Nice To Haves

  • Bachelor’s Degree in Business or Finance
  • 1+ years of experience in sales or call center experience

Responsibilities

  • Answering account questions
  • Resolving inquiries
  • Recommending solutions tailored to their financial needs via phone, email, and instant messaging
  • Deliver an exceptional customer service experience
  • Problem solving skills to find effective solutions
  • Ability to work independently and cooperatively with other team members

Benefits

  • 401(k) with Employer Match
  • Time Off Benefits – PTO, Volunteer Time Off, 11 paid holidays
  • Profit Sharing
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