Call Center Representative

R & R Car Company Llc•Clinton Township, MI

39d•$14 - $16•Onsite

About The Position

Join our dynamic team at R&R Car Company, where we are seeking a proactive individual to engage with customers and facilitate appointments for our dedicated sales representatives. As an in-store Call Center Specialist, you will play a pivotal role in ensuring a seamless vehicle purchasing process for our clientele. The ideal candidate possesses exceptional communication skills, both verbal and written, and demonstrates a strong commitment to professionalism. We value individuals who are receptive to feedback, dependable, and possess a positive attitude with a desire for personal and professional growth. Collaboration is key, as we foster a team-oriented environment where every member contributes to our collective success. At R&R Car Company, located in Clinton Twp, MI, we are passionate about both vehicles and customer satisfaction. By combining these passions, we deliver a superior car buying experience characterized by a diverse inventory of high-quality used cars, trucks, and SUVs tailored to meet the unique needs of our customers. Join us in providing unparalleled service, reliability, and quality to our valued clientele.

Requirements

Exceptional communication skills, both verbal and written
Strong commitment to professionalism
Receptive to feedback
Dependable
Positive attitude
Desire for personal and professional growth

Responsibilities

Conduct market research to identify potential clients and industries for automotive sales
Develop and implement strategic plans to target new clientele
Build and maintain relationships with clients via phone calls, text messages, and emails
Collaborate with the sales team to develop effective sales strategies
Provide loan applications to customers and collect necessary documentation for approvals
Track and report on self-performance, pipeline, and results using CRM software
Stay up-to-date with industry trends, market conditions, and competitor activities