Customer Service Rock Stars! - Chandler

First Credit Union • Chandler, AZ

1d • Onsite

About The Position

We are proud of our history! Since 1929, we have been dedicated to delivering quality products and services that help our members achieve financial success. We’ve been committed to helping people do cool things like establish credit, finance their first car and even learn how to balance a checkbook for a really long time – well, since 1929 anyway. How cool is that? We’re proud that we are Arizona’s FIRST credit union and we’re still as dedicated to delivering quality products and services to our members now as we were back then. Our commitment to creating a “People Helping People” culture is as strong as ever.
We are looking for people who enjoy helping others, building relationships, crave a culture of mutual support and want to strengthen our team with their unique qualities. Become part of the First Credit Union team by applying for our Call Center/Member Service Representative opportunity in Phoenix.

Requirements

• The ability to provide our members with a superb customer service experience and a positive attitude is essential.

Nice To Haves

• Sales or financial institution experience is helpful!

Responsibilities

• Assist members by providing vital information about credit union products and services such as loans, opening new accounts, cross-selling credit union services and products, following up with members regarding the status of their accounts, resolving any issues that members may have, account inquires and other transactions while maintaining our high standards of member service.
• Provide members with a superb customer service experience and a positive attitude.

Benefits

• Generous Paid Time Off (PTO)
• 11 Paid Holidays
• Medical and Dental Insurance
• LTD/AD&D/Life Insurance
• 401(k) Plan with Company Match plus an additional Retirement Plan funded by FCU.
• Special Recognition Programs
• Employee of the Quarter
• Co-worker Recognition Program
• Anniversary Incentives
• Furthering Education Recognition
• Professional Development Opportunities
• University of First Credit Union
• Opportunity to Advance
• Tuition Assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed