Call Center Representative
Renewal by Andersen of Eastern NY•Schenectady, NY
•Onsite
About The Position
Renewal by Andersen is looking for goal-oriented and ambitious call center representatives available to work on evenings and weekends. The ideal candidate will have a passion for people and take pride in providing the best customer service in the industry. This is not a remote position, the office is located in Rotterdam NY.
Requirements
- Previous customer service, sales, or marketing experience. Call center experience a plus!
- General computer knowledge and internet savvy.
- Goal driven with the ability to handle feedback.
Responsibilities
- Eagerly answer inbound calls and make outbound calls using scripts to set qualified appointments.
- Using probing questions to uncover needs, you get customers to set qualified sales appointments.
- Follow up on customer inquiries.
- Transfer customer calls to the appropriate staff or department.
Benefits
- Paid training for an invaluable skill set.
- A company culture that values integrity and the hard work of their employees.
- Opportunities for advancement.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
