Call Center Representative
Surge Staffing•Memphis, TN
About The Position
We are seeking a motivated and professional Call Center Representative to join our team. In this role, you will handle inbound and outbound calls, assist customers with inquiries, and provide accurate information while maintaining a high level of customer service. The ideal candidate has strong communication skills, is detail-oriented, and thrives in a fast-paced environment.
Requirements
- 3 to 5 years of call center or customer service experience preferred
- Strong communication and phone skills
- Ability to multitask and work in a fast-paced environment
- Basic computer skills and data entry experience
- Strong problem-solving and customer service skills
- High school diploma or equivalent
Responsibilities
- Answer inbound customer calls in a professional and courteous manner
- Respond to customer inquiries regarding products, services, or account information
- Make outbound calls for follow-ups or customer support
- Accurately enter customer information and notes into company systems
- Resolve customer issues or escalate concerns when necessary
- Maintain high customer satisfaction through excellent service
- Follow company procedures and call center guidelines
Benefits
- Temp-to-hire opportunity
- Weekly pay
- Career growth opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
