Remote Call Center Representative $18/HR

TEKsystems • Miami, FL

20h • $18 - $18 • Remote

About The Position

IMMEDIATE REMOTE CALL CENTER REPRESENATIVE OPENING: $18/HR
OPPORTUNITY TO WORK FOR ONE OF THE LARGEST WARRANTY SERVICES/PROTECTION PLAN COMPANIES IN THE AREA
FULL TIME OPPORTUNITY, LONG TERM POSITION
EQUIPMENT PROVIDED
MONDAY - FRIDAY 9AM-6PM EASTERN TIME
$18/HR

Requirements

• 2 years of call center experience
• Excellent communication skills
• Microsoft Excel skills

Responsibilities

• Emphasis is on general customer service for warranty plans, claims, credits, sales, and product registration.
• Formulate business decisions based on information provided during the call.
• Accurately document information within multiple database systems.
• Adhere to KPI(s), as defined by the leadership team, to ensure you are meeting departmental expectations and quality assurance.
• Act as a back-up to Outbound Contact Center Team, focusing on closing extended warranty sales and with the assistance of progressive calling.
• Perform other duties as assigned.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed