Call Center Representative - Fenton, MO Office
About The Position
Jacob Family Enterprises Inc. operates both Jacob Sunrooms, Exteriors & Baths and Chesley Fence & Deck, ranking as a Family Owned Top 200 Nation Wide Home Improvement Company specializing in Windows, Doors, Siding, Shower Conversions, Sunrooms, Fences, Decks, and Roofing. The company emphasizes honesty and family-first values, building its reputation on client relationships and commitment. The core focus is to create lifelong customers by delivering the best home improvement experience, guided by core values: We Care, Teamwork, Communication, Extreme Ownership, and “Get Better Every Day”. This position is for a highly motivated Call Center Representative who possesses strong communication skills and can provide excellent customer service. The primary responsibility is to set in-home demonstration appointments for Design Specialists with prospective clients. All leads are generated through advertising and marketing campaigns, ensuring no cold calling or sales are required for this role.
Requirements
- Strong communication skills
- Ability to provide great customer service
- Reliable transportation
- Basic Microsoft (Word, Excel, and Outlook) skills
- Outgoing, energetic, and motivated
Nice To Haves
- Call center experience
Responsibilities
- Setting in-home demonstration appointments for Design Specialists with prospective clients
- Providing great customer service
Benefits
- Base Pay with Bonuses
- Medical Coverage
- Dental Coverage
- Vision Coverage
- Simple IRA with Matching Funds
- Paid training
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
