Call Center Representative

Flynn Group•Memphis, TN

22d

About The Position

Flynn Hut joined the Pizza Hut system in 2021. In 2023, we expanded internationally acquiring Pizza Hut’s master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee in the world with 1200+ locations and are operating in 2 Countries. We continue to grow by building new stores and acquiring other franchise operators. We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world-class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion and Win as One. The Customer Service Representative is responsible for processing and handling customer menu orders and concerns via the telephone. Earn a $1 raise after your first 30 days — plus another $1 after 90 days! We love celebrating progress and commitment early on.

Requirements

At least 16 years of age
Customer Relations and interpersonal skills
Personal Computer skills
Communication (verbal and written) skills
Mathematical skills
Work both independently and within a team environment
Strong work ethic
Flexibility with schedule

Nice To Haves

Call center experience preferred

Responsibilities

Respond to customer service requests for restaurant food orders by entering and verifying customer and menu data
Ability to achieve and maintain performance standards
A Customer Maniac who can work independently
Support marketing of products
Able to interact with all levels of management and customers in a professional manner
Assist and mentor new call center representatives
Adhere to company processes and guidelines