Call Center Representative - Part Time, Weekends
Boone Health•Columbia, SC
About The Position
Responsible for providing call center services by assisting internal and external callers in a professional and courteous manner. The role answers and directs inquiries from patients, visitors, physicians, and staff; answers incoming calls; provides paging services; and performs clerical duties, including organizing and maintaining records. It ensures customers receive exceptional service through consistent, courteous performance.
Requirements
- High school diploma or GED.
- Less than 2 years of experience.
Nice To Haves
- 2–5 years of experience.
Responsibilities
- Answer and direct inquiries from patients, visitors, physicians, and staff to appropriate locations using an online database and printed directories.
- Answer incoming calls according to department guidelines.
- Provide paging service.
- Perform clerical duties and organize and maintain records.
- Ensure customers receive exceptional service by answering, directing, and paging according to their requests.
- Perform other responsibilities as assigned.
Benefits
- Shift differential offered.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
