Call Center Representative
About The Position
CARCHEX wants to talk with you now! CARCHEX, a leading seller of vehicle protection plans for over 20 years, is looking to add talented individuals to our growing Pre-Sales Team. Put your excellent communication skills to work in an environment where you can have fun, further your career and earn competitive compensation CARCHEX is... Twelve-time winner of “Best Place to Work” by The Baltimore Sun. Voted among the top “60 Best Companies to Sell For” nationally by Selling Power A+ Rated with the Better Business Bureau CARCHEX Pre Sales Phone Agents are a critical point of contact for our valued customers. These energetic team members engage with customers, ask qualifying questions and transfer the customer to a waiting Sales Representative. As a CARCHEX Pre-Sales Agent, you will... Have captivating conversations with consumers across the nation Deliver a positive customer experience by speaking to interested customers with professionalism and enthusiasm. Engage customers with our industry leading protection offerings. Confirm information provided by customers. Ensure interested customers are successfully transitioned to a sales representative.
Requirements
- Enthusiastic phone presence
- Basic computer skills
- Open to coaching and learning new skills
- Motivated, energetic and driven to succeed
- Pleasant, patient and friendly demeanor
Responsibilities
- Have captivating conversations with consumers across the nation
- Deliver a positive customer experience by speaking to interested customers with professionalism and enthusiasm.
- Engage customers with our industry leading protection offerings.
- Confirm information provided by customers.
- Ensure interested customers are successfully transitioned to a sales representative.
Benefits
- Health, Dental, Vision Insurance
- Company Paid Life Insurance
- Voluntary Life, Long-Term Disability, Short-Term Disability, Hospital Indemnity, Critical Illness, Legal and Pet Insurance
- 401(K) With a Competitive Employer Match
- Paid Training from day 1
- Generous Paid Time Off and Sick and Safe Leave
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
