Call Center Representative I - (Arabic or Spanish Speaking preferred)

Neighborhood HealthcareEscondido, CA
$22 - $29Hybrid

About The Position

As a Healthcare Call Center Representative at Neighborhood Healthcare, you will play a crucial role in ensuring our patients receive the care and assistance they need. You will serve as the first point of contact for patients, responding to their inquiries, providing information, appointment scheduling and guiding them through the healthcare process. Your exceptional communication skills and empathetic nature will help create a positive experience for our patients and their families. This position will have an option of remote work (in San Diego County or Riverside County) once on-site training is completed. Joining our Patient Navigation- Call Center Team means you will make a difference by providing excellent customer service, directly contributing to the well-being of patients and their families. We value continuous learning and offer opportunities for career growth and development within the organization. We foster a positive and inclusive work culture, promoting teamwork, open communication, and work-life balance. We offer competitive compensation, along with benefits and incentives, to recognize and reward your hard work. Your role as a Healthcare Call Center Representative will be critical in shaping the patient experience and improving our services. Join our team of dedicated professionals who are passionate about healthcare and committed to providing exceptional service. Apply now to embark on a rewarding career as a Healthcare Call Center Representative with Neighborhood Healthcare, we are #BetterTogether!

Requirements

  • One year of Customer Service experience preferred
  • High School Diploma or GED

Nice To Haves

  • Arabic/English or Spanish/English bilingual preferred

Responsibilities

  • Serve as the first point of contact for patients.
  • Respond to patient inquiries.
  • Provide information to patients.
  • Schedule appointments.
  • Guide patients through the healthcare process.
  • Provide excellent customer service.

Benefits

  • Competitive Compensation
  • Benefits and incentives
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service