Call Center Representative I - Temporary (Arabic or Spanish Speaking preferred)
About The Position
As a Healthcare Call Center Representative at Neighborhood Healthcare, you will play a crucial role in ensuring our patients receive the care and assistance they need. You will serve as the first point of contact for patients, responding to their inquiries, providing information, appointment scheduling and guiding them through the healthcare process. Your exceptional communication skills and empathetic nature will help create a positive experience for our patients and their families. This position will be a temporary 3 month assignment. The position will have an option of remote work (in San Diego County or Riverside County) once on-site training is completed. Neighborhood Healthcare is a private, non-profit 501(C) (3) community health organization that serves over 506,563 medical, dental, and behavioral health visits from more than 96,867 people annually. Our mission is to improve the health and happiness of the communities we serve by providing quality care to all, regardless of situation or circumstance. Our employees focus on being compassionate, having integrity, being professional, always collaborating, and consistently going above and beyond.
Requirements
- One year of Customer Service experience preferred
- High School Diploma or GED
- Arabic/English or Spanish/English bilingual preferred
Responsibilities
- Serve as the first point of contact for patients.
- Respond to patient inquiries.
- Provide information to patients.
- Schedule appointments.
- Guide patients through the healthcare process.
Benefits
- Competitive Compensation
- Benefits and incentives
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
