Call Center Rep With Bachelors Degree

TEKsystems • Irving, TX

9d • $19 - $24 • Onsite

About The Position

Three positions are available with an auto finance company, with all roles starting in August. Candidates will interview for all three positions and should be open to all opportunities, as the hiring manager will determine the final offer. The positions include Customer Care Representative, Customer Accounts Representative (light collections), and Title Associate in Customer Service Support. The company is an equal opportunity employer and may use AI in its hiring process.

Requirements

• Bachelors Degree
• Call center experience
• Data entry skills
• Auto finance knowledge
• Bilingual: Spanish
• Less than 3 years of professional experience OR more than 3 years of professional experience

Responsibilities

• Answering incoming calls throughout the day from customers who need assistance with their account, payment information, title request, and payment options.
• Calling customers who have only missed one payment (between 1 and 29 days past due).
• Supporting critical activities involving customer inquiries, dealership interactions, title processing, lien perfection, and coordination with state DMV offices.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital insurance
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level