Copy of Call Center Mortgage Loan Officer

AchieveSaint Louis, MO
Onsite

About The Position

Achieve is establishing its mortgage business in Missouri and is seeking a call center loan officer. This role presents a significant opportunity to join Achieve's expanding mortgage division at its inception in Missouri and play a key role in its development. The position involves helping individuals improve their financial situations through innovative digital personal finance solutions. Initially, you will learn about mortgage-specific systems and prepare to reactivate your NMLS licenses. Upon completion, you will receive leads and utilize consultative sales skills and mortgage expertise to offer residential HELOCs. Future product offerings will also be introduced over time.

Requirements

  • Current MO resident - role must reside in MO
  • Active NMLS (or able to be reactivated)
  • Have passed the SAFE exam
  • 3+ years of mortgage lending experience
  • Eligible to complete state and federal MLO licensing requirements, including but not limited to required pre-license education, state and federal testing, and federal background checks to obtain an appropriate license to conduct business in all states deemed necessary by the company
  • Ability to work both independently and as a team player
  • Ability to work in a continually changing, entrepreneurial team environment
  • Passion, great communication skills, self-motivation, a positive attitude, and competitive spirit
  • Embodies the four Achieve core values: Care, Collaboration, Get Better, and Act with Integrity

Responsibilities

  • Evaluate and analyze applicants' financial status, credit, and property details to determine mortgage eligibility.
  • Advise and educate clients on the Lendage mortgage products and the application process.
  • Assist clients in completing mortgage applications, including the collection of the requisite information needed to obtain a mortgage approval.
  • Operate skillfully within the mortgage sales environment including the Loan Origination System, CRM, credit vendor system, and other required software and systems across the entire end-to-end mortgage process.
  • Communicate constantly with prospects, loan applicants, and 3rd party vendors, with continual follow-up throughout the mortgage process.

Benefits

  • 401 (k) with employer match
  • Medical, dental, and vision with HSA and FSA options
  • Competitive vacation and sick time off, as well as dedicated volunteer days
  • Access to wellness support through Employee Assistance Program, physical and mental health wellness programs
  • Pet care discounts for your furry family members
  • Financial support in times of hardship with our Achieve Care Fund
  • A safe place to connect and a commitment to diversity and inclusion through our six employee resource groups
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