Call Center LPN In-Office

UnitedHealth GroupLas Vegas, NV
19d$20 - $36Onsite

About The Position

Optum NV is seeking a Call Center LPN In-Office to join our team in Las Vegas, NV. Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of the Optum Care Delivery team, you’ll be an integral part of our vision to make healthcare better for everyone. At Optum, you’ll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. Here, you’ll work alongside talented peers in a collaborative environment that is guided by diversity and inclusion while driving towards the Quadruple Aim. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together.

Requirements

  • High School diploma and/or equivalent
  • Current, unrestricted NV LPN license or temporary NV LPN license with the ability to obtain permanent NV LPN license upon expiration of temporary NV LPN license
  • 1+ years of clinical experience in a hospital or nursing home
  • 1+ years of experience working with all Windows PC applications in a work environment
  • 1+ years of experience charting in EMR (Electronic Medical Records)

Nice To Haves

  • 1+ years of case management experience
  • Knowledge of CMS guidelines for State of Nevada and/or home health experience
  • Bi-lingual or multi-lingual
  • Proven fast paced individual with the ability to think critically
  • Proven multitasker - able to use different portals while documenting and talking to patients
  • Proven excellent listening skills

Responsibilities

  • Telephonic in-take and processing of home health referrals
  • Communicate and collaborate with other members of the health care team (PCP, CMA, health plan) to coordinate all needed care and service
  • Take verbal and written orders from providers
  • Write and code orders to be electronically faxed

Benefits

  • comprehensive benefits package
  • incentive and recognition programs
  • equity stock purchase
  • 401k contribution
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