Part time Call Center Customer Service Agent Optometry Practice
Open Eyes Vision Center•Fort Worth, TX
•$15 - $16•Onsite
About The Position
We are looking for a friendly, detail-oriented Call Center Customer Service Agent who brings a positive attitude, strong attention to detail, and a genuine passion for helping people. This part-time role is ideal for someone who enjoys working on a team, stays organized in a fast-paced environment, and creates a warm, welcoming experience for every patient they speak with.
Requirements
- Outstanding customer service skills and a friendly phone presence
- Strong attention to detail and accuracy
- Positive, team-player mindset
- Organized and able to multitask in a busy environment
- Comfortable using computers and scheduling systems
Nice To Haves
- Medical office or call center experience preferred
- Bilingual skills are a plus
Responsibilities
- Answer incoming calls with professionalism and warmth
- Schedule and confirm patient appointments accurately
- Enter and update patient information in our system
- Help patients understand services, benefits, and next steps
- Support smooth communication between clinics and patients
- Maintain clear, accurate documentation of interactions
Benefits
- Eligibility Based on Hours
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
