CC Crisis Int
About The Position
Call Center Crisis Interventionist serve to actively resolve emergencies and crises for persons served by MHMR (My Health My Resources) of Tarrant County and any applicable contracted entities and community partners. This position is meant to aid individuals of all ages to mitigate crises in a trauma-informed and least restrictive manner. Call Center Crisis Interventionist interact with individuals via phone, SMS, or chat. This program operates 24 hours a day, 7 days a week to provide continuous support to individuals served. This position requires availability for flexible scheduling, which includes working evenings, overnights, weekends, holidays, and inclement weather.
Requirements
- Bachelor’s Degree in Health and Human Services
- Eligible to obtain Qualified Mental Health Professional (QMHP-CS) certification.
- Bachelor's degree with at least 30 hours of behavioral health coursework
Nice To Haves
- Bilingual
- Crisis Services Experience
Responsibilities
- Actively resolve emergencies and crises for persons served by MHMR of Tarrant County and any applicable contracted entities and community partners.
- Aid individuals of all ages to mitigate crises in a trauma-informed and least restrictive manner.
- Interact with individuals via phone, SMS, or chat.
Benefits
- Retirement plan with company matching
- Day one PTO accrual
- Ten paid holidays plus a floating holiday
- Employee assistance programs
- Comprehensive wellness programs
- Qualifying employer for Student Loan Forgiveness Programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
