Call Center Associate

CentiMark Corporation•Carrollton, TX

About The Position

CentiMark Corporation is seeking a Call Center Associate who is social, energetic, and loves connecting with others. The role involves making outbound calls, promoting company programs and services, and spreading brand awareness. Ideal candidates will possess a positive attitude, a passion for sales, and a drive to meet targets. The company notes that Associates tend to stay with the team for many years, indicating a stable work environment.

Requirements

Great Listener: One of the most important parts of communicating with people (and sales), is listening to people and what they want. This skill is very important.
Excellent Communicator: You love talking to people, are a great listener, and know how to make others feel heard.
Goal-Oriented: You’re motivated by targets and ready to celebrate hitting new milestones.
Quick Thinker: You know how to handle any objection with grace, and your problem-solving skills are second to none.
Team Player: You’re excited to collaborate with your colleagues and share tips, tricks, and strategies for success.
Ability to use computers and CRM tools (yes, we’ll train you!)
High school diploma or equivalent (a positive attitude is more important than experience!).
Comfortable with making calls and engaging customers in a lively, upbeat manner.

Nice To Haves

Prior experience in sales, customer service, or telemarketing is a bonus (but not required – we’ll train you!).

Responsibilities

Create a Positive Customer Experience: Bring enthusiasm to each call, turn prospects into loyal customers, and ensure customers leave the conversation feeling good about our brand!
Drive Sales: Promote offers, close deals, and encourage customers to take action – all while hitting your daily, weekly, and monthly goals!
Nurture Leads: Build meaningful connections and follow up with potential customers to guide them through the decision-making process.
Celebrate Success: Collaborate with your team to share wins, brainstorm new approaches, and continue to improve as a team.

Benefits

A Good Salary
A Signing Bonus
Benefits that are some of the best in the industry (Health, Dental, Vision, Prescription)
401K with Company Match (Traditional + Roth)
Employee Stock Ownership (ESOP)
Nights, Weekends, and Holidays off
CentiMark provides a great work environment with challenging career opportunities.

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