Call Center Agent
BeloForm Craft•San Antonio, TX
5d•$42,000 - $46,000
About The Position
We are looking for a dedicated Call Center Agent to serve as a key point of contact between our company and our clients. This role focuses on delivering clear, professional, and efficient communication while ensuring a positive customer experience. The ideal candidate is attentive, articulate, and solution-oriented, with a strong sense of responsibility and teamwork.
Requirements
- Strong verbal and written communication skills in English
- Ability to remain calm, focused, and professional in a fast-paced environment
- Excellent listening and problem-solving abilities
- Strong organizational and time-management skills
- Basic computer proficiency and ability to learn internal systems quickly
Responsibilities
- Handle inbound and outbound calls in a professional and courteous manner
- Provide accurate information regarding services, processes, and client inquiries
- Resolve questions or concerns efficiently while maintaining company standards
- Document interactions clearly and maintain organized call records
- Collaborate with internal teams to ensure timely follow-ups and resolutions
- Uphold confidentiality and professionalism at all times
Benefits
- Competitive salary ($42,000 – $46,000)
- Growth opportunities within a stable and expanding company
- Supportive and professional work environment
- Skill development and on-the-job training
- Long-term career potential
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
