Call Center Agent

Signius•Mobile, AL
•Onsite

About The Position

Signius is seeking dependable and empathetic Call Center Agents to provide courteous, polished service to callers across healthcare practices, residential communities, and corporate clients. This is a 100% inbound role with no sales, telemarketing, or cold calls. Comprehensive, fully paid training is provided from day one. The position is in-office in Mobile, Alabama, and is part-time. Base pay is $17 per hour, with an opportunity to earn $20 per hour through flawless attendance, including punctuality at shift start, timely returns from breaks, and adherence to scheduled shift hours.

Requirements

  • Excellent phone etiquette and a warm, professional manner.
  • Strong spoken and written English, including accurate spelling and grammar.
  • Basic computer literacy and typing speed of at least 35 WPM.
  • High reliability, a strong work ethic, and punctual attendance.
  • Flexibility to work one weekend day per week (Saturday or Sunday) and assigned holidays.

Responsibilities

  • Handle incoming calls efficiently while maintaining a warm, positive, and supportive tone.
  • Accurately document caller details, relay urgent messages, and transfer calls appropriately.
  • Use internal call software to address caller inquiries promptly.
  • Meet key performance and quality metrics consistently.

Benefits

  • Comprehensive, fully paid training from day one.
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