Perform precise calibration, repair and maintenance on customer pipettes, ensuring they meet defined performance and quality standards. Complete all services with high attention to detail, accurately documenting work performed and results in the required systems. Ensure that all service activities are recorded with the correct level of detail and in a timely manner so that invoicing and Quality Management System requirements are fully met. Monitor and address all system needs related to each service order (status updates, parts, documentation) to keep workflows smooth and traceable. Provide clear updates to customers and stakeholders on service status, findings and next steps, helping them plan their lab work with confidence. Support continuous quality and process improvements by flagging recurring issues, anomalies or improvement ideas from your day‑to‑day work.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED