Calibration Lab Specialist

Snap-on•Willoughby, OH

About The Position

Norbar Torque Tools, a member of the Snap-on Incorporated family of companies, is seeking a calibration lab specialist to join our team. This position will assist and aid in all calibration activities performed at Norbar US.

Requirements

High school diploma.
1–3 years of experience in a calibration, electronics, or technical lab environment.
Basic understanding of torque tools and electronic measurement principles.
Ability to follow detailed technical procedures with accuracy and consistency.
Ability to work independently without regular supervision
Proficiency with hand tools, test equipment, and computer-based calibration software.
Good written and verbal communication skills.
Strong attention to detail and organizational skills.
Adaptable to change

Nice To Haves

Familiarity with torque calibration devices and systems.
Associate’s degree or technical training in Electronics, Metrology, or related field.
Experience in an ISO/IEC 17025-accredited lab.
Working knowledge of Microsoft Excel and lab management software.
Basic understanding of measurement uncertainty and traceability concepts

Responsibilities

Perform calibrations in an efficient and correct manner in accordance with ISO 17025.
Properly inspect all customers equipment to ensure its accurate performance and safety standards are met.
Review and seek approval to report any deviations.
Maintain the work process flow.
Work with the Calibration Lab specialist on ensuring the in-house equipment is calibrated according to the assigned calibration cycle.
Assist in the calibration scheduling to minimize turnaround time.
Support bi-yearly audits and compliance assessments by preparing and partnering with the Calibration Lab Specialist, Lab Manager, and Quality Manager.
Partner with inter-departments; Operations, Engineering, Purchasing, Sales, and Customer Service.
Address/Investigate/Document any customer complaints.
Maintain accurate records and documentation of quality control activities.
Be an active participant in driving the service departments revenue.
Partner with the Calibration Lab Specialist and Lab manager to ensure the Quality Manual is up to date and in compliance with the ISO 17025 requirements.
Maintain a professional and problem-solving mentality when addressing customers inquiries and/or issues.