Calendar and Timetabling Coordinator
About The Position
This position has a term length of 2 years and is hybrid, with a mix of remote and in-person work primarily taking place at North Campus, Edmonton. The Coordinator will work in Modern Campus Catalog, PeopleSoft Campus Solutions, and Infosilem Suite. This role requires understanding the relationship between different course section offerings, booking space based on capacity and course requirements, and familiarity with the academic scheduling cycle. The Coordinator's main role is to assist with processing requests for the University Calendar and class and room scheduling, ensuring the accuracy and integrity of the official course and class record. They will also provide policy and procedure training, information, and support to faculties, departments, and students regarding course scheduling, registration, examinations, and classroom booking. Additionally, the Coordinator will assign centrally scheduled space to classes and casual events, prepare the official examination schedule, and act as a liaison with various campus stakeholders. The role also involves assisting with seasonal events and special projects.
Requirements
- Understand the relationship between the different types of course section offerings.
- Familiar with booking space based on capacity and course requirements.
- Familiarity with the academic scheduling cycle is also required.
- Familiar with all standard Catalog functionality as well as training and support resources.
- Familiar with RO Calendar and Governance tracking documents.
- Excellent customer service skills.
- Strong knowledge of University policies and procedures.
Responsibilities
- Assist with processing requests for the University Calendar and class and room scheduling.
- Process requests to relieve pressures on both the University Calendar and class and room scheduling units.
- Work in Modern Campus Catalog, understanding standard Catalog functionality and training/support resources.
- Work in PeopleSoft Campus Solutions and Infosilem Suite to adjust class and course information, including room bookings.
- Ensure the accuracy and integrity of the official course and class record.
- Ensure students can successfully register, course information is correctly reflected on the student's transcript, and fee assessments are accurate.
- Use problem-solving skills to ensure information is correctly updated and/or determine if an issue needs to be escalated.
- Provide policy and procedure training, information, and support to faculties, departments, and students relating to course scheduling, registration, examinations, and classroom booking.
- Assign centrally scheduled space to classes and to casual events.
- Prepare the official examination schedule for the University of Alberta, working with departments and faculties to ensure appropriate seating assignments.
- Act as a liaison with faculties, departments, students, and other agencies.
- Provide functional direction and support in the training of new Coordinators, providing ongoing support and guidance as required.
- Ensure the organization and distribution of work for their set of files is maintained.
- Assist with seasonal events and special projects as required.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
