Dairy Queen Cake Decorator - Wooster

BellStores • Wooster, OH

1d • Onsite

About The Position

Dairy Queen is seeking a creative and skilled Cake Decorator to join their team. This role involves assembling and decorating soft serve and Blizzard® cakes according to customer specifications and Dairy Queen standards. While prior decorating experience is not strictly required, a creative mindset and willingness to learn are essential. The decorator will be responsible for ensuring all cake products meet quality standards, maintaining inventory, and providing excellent customer service. This position also requires adherence to health and safety standards, maintaining a clean work area, and potentially assisting with other restaurant duties. The ideal candidate will have exceptional decorating skills, be able to work in various temperature conditions, handle ice cream products, and perform well under pressure in a fast-paced environment.

Requirements

• Exceptional decorating skills including gel, icing, air brush, decorating kits, edible images, floral designs, and licensed character designs (portfolio required).
• Ability to work in and out of different temperature ranges.
• Ability to handle soft serve ice cream products constantly.
• Ability to perform under pressure in a high volume DQ restaurant.
• Ability to move and respond quickly for long periods of time.
• Capability to stand for long periods of time.
• Ability to lift up to 50 pounds.
• Ability to interact with the public and co-workers constantly during shifts.
• Ability to clean up after preparation of soft serve Dairy Queen cakes.
• Coordination skills to follow instructions and duplicate drawings and letters from projected images.
• Practice established food-handling procedures to meet any local health regulations.
• Excellent customer service skills.
• Exhibit good manners, proper personal hygiene, positive attitude, and promptness.

Nice To Haves

• No experience with cake decorating is required, but creativity and a desire to sharpen decorating skills are valued.
• Cake decorator’s certification is strongly preferred.

Responsibilities

• Assemble and prepare soft serve and Blizzard® cakes, including decorating with icing, gel, drawings, decorating kits, air brush, edible images, and letterings.
• Ensure all cake products meet Dairy Queen standards of quality and excellence.
• Prepare and decorate cake products according to customer specifications and all applicable standards and procedures.
• Properly and safely operate and maintain DQ cake and soft serve equipment while following all health and safety standards.
• Maintain an adequate inventory of decorated cakes at all times, including back-up cakes during holidays, national promotions, and other peak cake occasions.
• Keep Dairy Queen display freezer full at all times to the proper level with a variety of cakes attractively displayed.
• Conducts sampling and actively sells products.
• Take and fill customer cake orders in a professional and timely manner.
• Be pleasant and alert to customer needs.
• Work as a “team” member to assure constant and consistent quality, service, cleanliness, and value to each customer.
• Clean work area, organize and stock needed items.
• Stock and execute proper rotation of products.
• Keep cake production area and equipment clean and sanitary throughout shift using the PRIDE cake area checklist.
• Wash counters, tables, restrooms, trash receptacles, gather trash and remove from dining/service areas to proper receptacle, sweep, mop, stock, and other cleaning tasks.
• Occasional need to be out of building (i.e., parking lot, freezer, trash container areas, etc.) for parking lot pick-up, trash removal, and other maintenance and cleaning activities.
• Inform immediate supervisor promptly of all problems or unusual matters of significance.
• Perform other duties and responsibilities as requested by management staff.
• Prepare and decorate DQ cakes according to assigned specifications including cakes for special orders and walk-in customers.
• Operates cake production area in accordance with established PRIDE standards, policies, and procedures.
• Assist in the success of the Dairy Queen restaurant by ensuring guest satisfaction through adhering to standards for quality, value, service, and cleanliness.
• Maintain a positive working relationship with all restaurant employees and customers to foster and promote a cooperative and pleasant working climate.
• Communicate all significant issues, both positive and negative, with management staff.

Benefits

• Negotiable starting rate based on experience.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed